Core

Duties/Responsibilities

	Compliance and Enforcement
•	The AML Compliance Dy. Manager/Manager is integral in ensuring the ongoing effectiveness of Avenues Anti-Money Laundering and Counter Terrorism Finance (AML/CTF) programs. This role works extensively with internal and external parties, including banking partners and vendors, to execute and oversee key AML/CTF programs in India, Australia and other markets. This is a newly created role designed to execute as part of a small local team.
	Key Duties and Responsibilities
•	Analysing and executing investigative research to ensure the legitimacy and on-boarding of any new customers and to mitigate all potential regulatory risk pertaining to Anti Money Laundering (AML) & Know Your Customer (KYC).
•	Analysing Sanctions, SDN, Adverse news & Politically Exposed Person (PEP) hits while performing the background screening.
•	Provide leadership on a small, hands-on team to execute and/or oversee all aspects of Avenues AML/CTF programs in India. This includes working with AML/KYC and support functions in multiple time zones.
•	Design, document, and execute processes in support of AML/CTF programs, including identification of key risks and controls. Read and interpret complex documents relating to new or changing regulatory requirements. Evaluate process efficiency and drive improvement.
•	Manage relationships with banking partners and vendors as well as with regulators.
•	Support key business initiatives and ensure the risks of new products and channels are adequately measured and mitigated.
•	Monitor key AML/CTF program metrics and ensure issues are promptly addressed. Work closely with the Compliance Head to manage the overall AML/CTF program.

Qualifications

•	Minimum of 4-5 years in AML/KYC at a decision-making level. Previous experience in the remittance industry is preferred.
•	Certifications in AML/KYC are preferred.
•	Fluency in written and spoken English is required. Fluency in other languages is an advantage.
•	Proficiency with core Microsoft Office programs (Word, Excel, Outlook, PowerPoint) is required.
•	Experience with flowcharting/process mapping software (Microsoft Visio) preferred.
•	B.Com, MBA or equivalent preferred.

Skills And Abilities

•	The successful candidate will have a strong working knowledge of India & Australia’s Anti-Money Laundering and Counter-Terrorism Financing Act and other relevant AML/CTF guidance.
•	Must have strong project management experience and a demonstrated ability to deliver short and long-term change management initiatives in a complex environment.
•	Must have a successful track record of providing meaningful coaching and mentoring to direct reports while managing individual and team outcomes.
•	Excellent written and verbal communication skills required, and well-demonstrated interpersonal, customer service, negotiation, and conflict resolution skills are key.
•	Strong analytical and problem-solving skills required, and the successful candidate will need to employ sound judgment to draw conclusions based on limited information.
•	Strong sense of personal accountability is a must.
•	Must be self-motivated, able to work independently, and able to keep a small team of direct reports on task with minimal supervision.
•	Ability to multi-task, balance priorities, and deliver results is critical.

Location

Mumbai

Experience

4 to 5 years

Duties/Responsibilities

	Compliance and Enforcement
•	Responsible for compliance and enforcement.
•	Prepare and submit required reports to external agencies.
•	Draft enterprise security standards and guidelines for system configuration.
•	Install and maintain security infrastructure, including IPS, IDS, log management, and security assessment systems.
•	Create and perform procedures for system security audits, penetration-tests, and vulnerability assessments.
•	Develop scripts to maintain and backup key security systems.
	Incident Response
•	Develop and implement an Incident Reporting and Response System to address security incidents (breaches).
•	Manage process for and lead the computer security incident response team.
	Risk Assessment and Incident Prevention
•	Develop and implement an ongoing risk assessment program targeting information security and privacy matters, recommend methods for vulnerability detection and remediation, and should have hands on experience in vulnerability testing.
	Official Contact
•	Security Manager will report to CTO and will serve as the contact point for all external auditors and agencies on security matters.

Qualifications

•	BSC Computer Science or any degree
•	CISSP - Certified Information Systems Security Professional
•	CEH - Certified Ethical Hacking preferred
•	ISO 27001 - Information Security Management Systems Lead Auditor

Skills And Abilities

•	Windows and Linux System Administration (Red Hat)
•	IP Packet Analysis and Intrusion Detection
•	Penetration Testing - Nessus/Nmap
•	DNS Administration
•	Apache, Asterisk, DHCP, SSH Administration
•	Sonicwall Firewall Administration
•	Subversion Change Management Administration
•	CISSP - Certified Information Systems Security Professional for at least 3 years.
•	CEHP - Certified Ethical Hacking Professional for at least 3 years.
•	Attention to detail, analytical abilities and the ability to recognize trends in data
•	Creativity and patience
•	Logic and objectivity
•	An inquisitive nature
•	A proactive approach with the confidence to make decisions
•	A methodical and well organized approach to work
•	Ability to work under pressure and meet deadlines
•	Communication skills and the ability to adapt communication styles to suit different recipients of information
•	Understanding of confidentiality issues, and the law relating to them

Location

Mumbai

Experience

2 to 3 years

Duties/Responsibilities

•	Installation, configuration & trouble shooting of OS – windows2003,windows2008,Windows 7,Windows XP, Ubuntu, Centos, Red hat Linux.
•	Configuration of wireless routers, etc.
•	Email Client configuration – eg Outlook, Outlook express, Thunderbird.
•	Configures, installation & maintenance software for users’ desktops and laptops Knowledge of Virtualization.
•	Troubleshooting Proxy, File Shares, Active Directory, LDAP, SAMBA.
•	Perform routine activities from start-to-finish like Antivirus updates, maintaining end-user workstation inventory upkeep of common devices like printers & other IT accessories
•	Handling of Mail Server- preferred Mdeamon.
•	Ensure strict adherence to the 'Service Desk' closely tracking assigned tickets, rigorously follow the IT.
•	Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
•	Handling of Mail Server- preferred Mdeamon.
•	Server handling of Windows Servers (2003,2008 Server)/Installation / Configuration as well as trouble shooting.
•	Handling Firewall (Sonicwall).
•	Shifts: (Morning/ Afternoon /Night Shifts for Eg.10 pm to 7 am)

Qualifications

•	B.Com, B.A , B.Sc - Any Specialization.

Skills And Abilities

•	User creation / modification on Active Directory as well as in LDAP.
•	Effectively executing service/support requests of users.
•	Extra knowledge - SQL 2005,2008,MYSQL.
•	Knowledge of Microsoft Windows domain (DNS , DHCP,ADC ,etc) setup and administration (Active directory management).
•	Involved in the installation and rollout of new software packages and upgrades to servers and desktops.
•	Good knowledge of WebServer configuration,tuning & trouble shooting. Apache, IIS, Configuration of Application Server Jboss.
•	knowledge of implementing Switches.

Location

Mumbai

Experience

2 to 3 years

Duties/Responsibilities

•	Lead the design, development, maintenance and troubleshooting of responsive web-based applications
•	Understanding, conceptualizing and designing new websites under the Avenues umbrella brand
•	Coordinating with Programming Department
•	Corporate Identity and Brand Designs – Stationary, Hoardings etc
•	Corporate Identity and Brand Designs – Stationary, Hoardings etc

Qualifications

•	Bachelor of Fine Arts / Applied Arts (Degree / Diploma / Certificate Course)
•	Preferable: Art School Background

Skills And Abilities

•	Creative, innovative, ambitious, focused and good interpersonal skills
•	Excellent command over spoken English is essential
•	html5 , css3, javascript, jquery ,responsive Adobe Photoshop CS, Macromedia Dreamweaver MX, Corel Draw, Adobe Illustrator, Adobe PageMaker, Adobe Image
•	Preferable: Strong software knowledge and skill

Location

Mumbai

Experience

2 to 4 Years

Job Description

•	The team member will be accountable for development, enhancement, troubleshooting and maintenance of our software applications.

Requirements

•	BE
•	Fresher’s and Experienced

Responsibilities

•	Plans, designs, and develops new feature functionality for our software applications per customer or internal specifications.
•	Writes software applications that contain logical solutions to business problems or questions.
•	Identifies, troubleshoots and debugs defects in designated application code.
•	Works with the Development Team to design, develop and document solutions.
•	Accountable for meeting delivery dates on assigned projects and tasks.

Skills And Abilities

•	Strong OOPS concepts
•	Exposure to and understanding of design patterns and tools like UML, Sequence diagrams, etc
•	Strong understanding of the web stack
•	Knowledge of the following technologies: - Technologies and scripting – J2EE, JSP, HTML - Servlets, Struts, Spring, EJB, Javascript, CSS & JQuery(strong) - Redhat Linux, Windows Servers - Apache, JBoss, Tomcat Database - MS-SQL Server - Strong written and verbal communication - Domain knowledge of Banking, Payment, Travel, Hotel & Event management would be an advantage - Exposure to Mobile development would be an advantage

Job Description

•	Improving the overall customer relationship, delivering reliable administrative support and    customer service.
•	Acknowledging customers promptly and treating them in a courteous manner.
•	Finding out what information, products or services the customer requires to meet customer’s needs, providing clear, accurate and relevant information.
•	Maintaining a strong knowledge of products of the company.
•	Assist in the analysis of customer trends to enhance sales and service management process and pre- requirements
•	Sales activity planning, including reviewing existing customer files to identify sales opportunities Responsibilities
•	Ensuring achievement of sales targets & exploring market potential to increase business.
•	Initiating structures and briefs for new sales-related communication
•	Handle day-to-day team operations of the sales process.
•	Absorb training & development of new techniques and methods to achieve sales targets.

Requirements

•	Fresher’s or Experienced in Marketing and Sales (6 Months to 1.5 Years ) will be an added advantage
•	Fluency in English & Hindi
•	Excellent oral communication skills, interpersonal skills and superb listening skills.
•	Knowledge of sales, marketing and relationship building process.
•	Must be able to work accurately, under pressure, to meet strict deadlines.
•	Knowledge of International Finance will be an added advantage.
•	Proficient in Microsoft applications (Word & Excel).
•	should be open to Rotational Shifts

Job Description

•	Write content for a wide array of websites
•	Write press releases, testimonials, case studies and white papers
•	Write brochures, leaflets and other relevant marketing material
•	Write articles and newsletters
•	Editing and Proof reading all material

Qualifications

•	Excellent research, writing, editing and computer skills
•	Candidate who is willing to work on a wide range of topics and are ever ready to apply the combination of their skill and knowledge to every piece that they write
•	Experience candidates will be given preference

Job Responsibilities

•	Ensure content is as accurate as possible before it goes online
•	Proofread to ensure content is grammatically correct
•	Co-ordinate with various departments to gain briefs and approvals

Job Description

Being part of the Avenues Payments Customer Support Team will involve interacting extensively with international clients to help solve their queries.
We are looking for the best candidate to provide our clients with excellent customer support. They should possess exceptional interpersonal and analytical skills.
The candidate will be evaluated on the basis of understanding Customer Support team, processes involved and the ability to make an effective decision on time.

Requirements

•	Fresher/ Experience
•	Graduate/ Under Graduate/ Diploma
•	Knowledge of basic computer is must (MS Office, internet)
•	Excellent communication skills
•	Previous experience in Customer Support is an advantage.

Job Responsibilities

Solving queries of international clients through phone calls /Live Chat/ Emails. Basic Database Querying.

Job Description

The job requires daily processing of payments transactions initiated online by various senders to transfer money to a seller/merchant or her family in India. It also requires checking the correctness of transactions.

Requirements

•	B. com., BMS, BBA or equivalent qualification.
•	Sincere individuals who are passionate about their work and have great command over English should apply.
•	Good working knowledge of MS office especially MS Excel including formulae.
•	Good understanding of using Internet applications.
•	People who have worked in Operations Department of Financial firms will be an added advantage.

Job Responsibilities

•	Processing of remittance transactions initiated by customers using API platform.
•	Interaction with partner banks, credit bureaus.